With our customer experience testing you can ensure your website, social media campaigns and documents are accessible for your users. Reduce drop off in your user journeys and make sure all your users can access your information. This could be testing your recruitment process, donating to an appeal, checking social media images, videos and text for a specific campaign, or navigating to a specific section on your website – or it could be a full topline review of your website. 

You’ll receive a summary report and practical recommendations for your digital team on how to improve. 

Depending on the process, this would be by: 

• An accessibility expert 

• An accessibility expert and someone with a learning disability and/or sight loss 

• Focus groups with people with lived experience of learning disabilities, autism and/or sight loss